Client Services

Offering 100% transparency to all clients, ACS is dedicated to serving the very specific needs of our clientele with an unparalleled commitment to customer service. We understand the unique needs of our clients and we respond with a program tailored to exceed your goals and requirements. Our Client Services Staff provides assistance regarding consumer’s accounts, placement activity, interest calculations and adjustments, recovery performance, monthly reporting, remittance support and so much more. At ACS we take pride in our work and are always eager to show it off. Our Client Access portal allows easy access your accounts 24 hours a day, this includes review of all account notes, images, incoming/outgoing hardcopy correspondence and call recordings.